If you've lost access to a computer with one of our products installed on it and need to deactivate that license, you can follow these steps...
- Choose the "View License..." item from your app's main menu on a computer you do have access to.
- Your license details are displayed in the new window that appears. Click the "Manage License" button.
- A new browser window will open showing you all of your previous orders' details. From there, you can:
- Change the contact information associated with an order
- Deactivate all currently activated licenses for that order
- Purchase additional licenses
Feel free to contact us if you have any additional questions. We're always happy to help.
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